https://toronto.citynews.ca/2026/10/19/toronto-man-rental-car-30-thousand-kms-avis-seven-days/
It's amazing that Avis could entertain for even one minute the
possibility that a guy could drive one of their cars that far in a
single week. The fact that Avis fought this as hard as it does speaks
poorly of their judgement.
He makes a very good point that renters should take pictures of the
odometer at both the start and end of the rental to reduce the prospect
of disputes. (It would probably also be a good idea to take pictures of
the vehicle to prevent claims of damage during the rental period!)
Rhino <no_offline_contact@example.com> wrote:
https://toronto.citynews.ca/2026/10/19/toronto-man-rental-car-30-thousand-kms-avis-seven-days/
It's amazing that Avis could entertain for even one minute the
possibility that a guy could drive one of their cars that far in a
single week. The fact that Avis fought this as hard as it does speaks
poorly of their judgement.
He makes a very good point that renters should take pictures of the
odometer at both the start and end of the rental to reduce the prospect
of disputes. (It would probably also be a good idea to take pictures of
the vehicle to prevent claims of damage during the rental period!)
Even after they admitted their error (only after the media got involved, naturally), they only reversed the extra charge. If I was the CEO of Avis, I'd have not only refunded that money, but his whole rental as well as compensation for my employees' moronic behavior.
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